Shipping Policy

How long does shipping take?

We are aiming to deliver within the first quarter of 2026. Once your order leaves our facility, typical delivery times are:

• United States: 3–5 business days

As this is a pre-order, exact shipping dates may vary depending on production and component availability. We’ll keep you updated via email as your order progresses.

What is your processing time?

After production is complete, orders are processed and dispatched in the order they are received. You’ll receive tracking details by email when your package is on its way.

How much does shipping cost?

• 5-Pack: $12 flat shipping

• 10-Pack: $12 flat shipping

• 20-Pack: Free shipping

Do you provide international shipping?

At this time, we only ship within the United States.

Returns & Order Issues

Will shipping be covered for my returns?

All return shipping fees are the responsibility of the customer.

What if the item(s) I received are defective/incorrect/damaged?

Please contact us within 7 days of receiving your order if you received merchandise that is incorrect, missing, or defective. Include your order number, photographs of the item(s), and all relevant details. We will do our best to resolve your case as quickly as possible.

How long is the returns process?

Returns are typically processed within 4–7 business days from the day we receive your return. We’ll email you once your return has been completed.

Order cancellations

We cannot cancel an order once it has already shipped from our facility. If you wish to cancel after dispatch, you must wait until delivery and then begin the return process.

Other questions?

For any questions regarding your order, please contact us at:

📧 support@rxnicotine.com

Our team will respond within 1 business day.

CCPA Compliance

The app used for assuring the GDPR/CCPA/APPI/PIPEDA compliance of this site, collects your IP and the email address in order to process the data. For more check Privacy Policy & Terms of Service.

Please email

support@rxnicotine.com

for any requests regarding your personal information and data.

Data Rectification

You can email us at support@rxnicotine.com to update your account data if it is not accurate.

• Edit your account information

Data Portability

You can email support@rxnicotine.com to download all the data we store and use for a better experience in our store.

• CCPA requests

• Personal information

• Orders

Access to Personal Data

You can email support@rxnicotine.com to request a report which will contain all personal information that we store for you.

• Request a report

Do not Sell My Personal Information

You can submit a request to support@rxnicotine.com to let us know that you do not agree for your personal information to be collected or sold.

• Do not sell my personal information

Right to be Forgotten

Please email us at support@rxnicotine.com if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.

• Request personal data deletion

Please email any requests to

support@rxnicotine.com

to confirm your identity and make any requests regarding your personal information.

GDPR Compliance

The app used for assuring the GDPR/CCPA/APPI/PIPEDA compliance of this site, collects your IP and the email address in order to process the data. For more check Privacy Policy & Terms of Service.

Please email

support@rxnicotine.com

for any requests regarding your personal information and data.

Data Rectification

You can email us at support@rxnicotine.com to update your account data if it is not accurate.

• Edit your account information

Data Portability

You can email us at support@rxnicotine.com to download all the data we store and use for a better experience in our store.

• GDPR requests

• Personal information

• Orders

Access to Personal Data

You can email us at support@rxnicotine.com to request a report which will contain all personal information that we store for you.

• Request a report

Right to be Forgotten

You can email us at support@rxnicotine.com if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.

• Request personal data deletion

Please email any requests to

support@rxnicotine.com

to confirm your identity and make any requests regarding your personal information.